FAQ

Are these official movie posters?

No. These artworks are fan-inspired designs created for decorative purposes and are not official movie merchandise.

Contact Support

For any order or shipping queries:

av@thefanstory.in

Can I cancel my order?

Since posters are printed on demand, orders cannot be cancelled once placed. However, if you face any issues with your order, please contact our support team.

What should I do if my poster arrives damaged?

If your order arrives damaged, please email av@thefanstory. In within 48 hours of delivery with photos of the product and packaging. Our team will review the issue and ensure that it is resolved as quickly as possible.

What payment methods do you accept?

We accept:

* UPI
* Credit and Debit Cards
* Net Banking
* Wallets

All payments are processed through a secure checkout system.

How can I track my order?

Once your order is shipped, you will receive a tracking link via email or WhatsApp.

When will my order be shipped?

Orders are usually dispatched within 2–4 business days. Delivery typically takes 5–10 days depending on your location.

How are the posters packaged?

Each order is packed using multi-layer protective packaging to keep the poster secure and prevent bending during shipping.

Do the posters come with a frame?

You can choose between:

* Poster Only (No Frame)
* Framed Poster with a PVC frame

Frames are available in Matte Black or Matte White.